Terms and Conditions

These Terms and Conditions apply to your use of the website formahouses.com, owned and operated by DESSAU DOO Novi Sad, located at Bulevar Kralja Petra I 89, 21000 Novi Sad, Serbia.

1. Company Information

• Company Name: DESSAU DOO Novi Sad
• VAT ID: 114588992
• Company Registration No: 22043625

2. Acceptance of Terms

By accessing and using our website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.

3. Modifications

We reserve the right to change these Terms at any time. Changes become effective once posted on the website. Continued use constitutes acceptance.

4. Intellectual Property Rights

All materials, content, images, logos, and branding on this site are the intellectual property of DESSAU or licensed partners. You may not copy, reproduce, or distribute any content without written permission.

5. User Responsibilities

You agree not to:

• Use the website for illegal activities.
• Interfere with the site's security or functionality.
• Upload malicious code or spam.
• Impersonate others or provide false information.

6. Third-Party Services

This website uses third-party services:

• Google Analytics & Tag Manager for site metrics (subject to Google’s privacy policy).
• Cloudinary for secure image delivery.
• Brevo (Sendinblue) for email marketing and transactional communication.
• Google reCAPTCHA v3 for protection against bots and spam.

Each third-party provider has its own privacy policies. We advise reviewing them before using our services.

7. Account Creation and Client Portal

If you create an account for the client portal, you are responsible for maintaining the confidentiality of your login credentials. DESSAU is not liable for unauthorized access caused by your negligence.

8. Privacy and Data Protection

Your personal data is handled in accordance with our Privacy Policy, and we follow the GDPR for all users in the EU and Serbia. For California residents, we comply with the CCPA. Brazilian users are advised not to use the platform as we are not currently LGPD-compliant.

9. Availability

We strive to ensure continuous availability of the website, but cannot guarantee it will be free from downtime, errors, or maintenance interruptions.

10. Limitation of Liability

DESSAU shall not be held liable for any indirect, incidental, or consequential damages arising from the use of the site or its unavailability.

11. Governing Law

These terms are governed by the laws of the Republic of Serbia. Any disputes shall be resolved before the competent courts in Novi Sad.

12. Contact

If you have questions about these Terms, please contact us at: legal@formahouses.com

13. Use of Configurator and Price Estimates

The online configurator available on formahouses.com is a tool provided solely for informational purposes. Any price, layout, or configuration generated through the platform does not constitute a binding offer or final proposal.

Final pricing and technical feasibility depend on multiple factors, including but not limited to:

• The construction location and local permitting,
• Availability and cost of selected materials,
• Chosen technical specifications and level of completion,
• Applicable taxes, transport, and site preparation conditions.

DESSAU reserves the right to update or adjust information displayed in the configurator without prior notice.

14. No Contractual Obligation from Website Use

Using the configurator or sending an enquiry through the website does not create any contractual obligation between the user and DESSAU.

All contracts regarding the construction and delivery of a house must be formalized through a signed agreement that includes:

• Detailed architectural and engineering plans,
• Valid building permits (where required),
• Precise price offers and terms of payment,
• Completion timeline and site-specific considerations.

No work shall begin without such a formal agreement, and no information on the website shall be interpreted as a legal commitment to sell or build a specific unit.

15. Disclaimer for Misuse and Interpretation

Users are solely responsible for how they interpret or act upon the information presented on the website. DESSAU disclaims any liability for misunderstandings arising from preliminary estimates or non-binding communications made through the platform.